Digital Literacy vs Digital Confidence

The digital divide in rural India is often described as an access problem. Smartphones are becoming increasingly common, data is becoming more affordable, and women are increasingly present on digital platforms, sharing messages, watching videos, and making video calls. However, this apparent inclusion masks a deeper exclusion. When it comes to using technology for business, like sending payments, managing accounts, registering enterprises on platforms, or selling online, many rural women hesitate. The contradiction is striking as access and skills exist, but ownership and confidence do not. The real barrier to digital inclusion is not digital literacy, but digital confidence.

Consider the experience of a rural woman entrepreneur who runs a home-based food business. She owns a smartphone, uses WhatsApp comfortably, and receives digital payments from customers. Yet she avoids sending money digitally, hesitates to use business apps, and depends on a family member for anything that she thinks is ‘important.’ Her fear of ‘what if something goes wrong?’ is not about a lack of knowledge, but about a lack of trust in oneself. Across rural contexts in India, women are digitally present but not digitally empowered. While they are users of technology, but unfortunately not the decision-makers within it.

Most development programs approach this challenge through the lens of digital literacy. Literacy is usually defined as the ability to operate a phone, navigate apps, recognise icons, or complete basic digital tasks. Training programs, device distributions, and short workshops are designed to tick these boxes. Once completed, women are counted as digitally included. However, literacy does not translate into agency. Knowing how to open an app does not mean feeling confident enough to transact independently. Watching a demonstration does not prepare someone to make decisions in real situations. Literacy teaches what to do, whereas confidence determines whether one dares to do it.

Digital confidence, unlike literacy, is rarely named, measured, or funded. It refers to a person’s trust in their own ability to use technology without fear, their willingness to make mistakes, and their sense of belonging in digital spaces. This confidence is more psychological than technical, emotional rather than instructional. For rural women, digital confidence is shaped by years of social conditioning that discourages experimentation, independence, and risk-taking. Without this confidence, technology remains something to be handled carefully or delegated to others.

The reasons for low digital confidence among rural women are structural and gendered. Financial fear is a major factor, with stories of fraud, which are often exaggerated, circulating widely. A single mistake can lead to loss of money, blame from family members, or public embarrassment. Cash, by contrast, feels safe and visible as it can be counted, corrected, and recovered. In this context, avoiding digital tools becomes a rational choice rather than a sign of ignorance.

Gendered control over technology further weakens confidence. In many households, men act as informal gatekeepers of digital systems. Even when women own phones, passwords, banking apps, and registrations are often managed by husbands or sons. Over time, this creates dependence and reinforces the belief that digital decision-making is not a woman’s responsibility. What begins as ‘help’ slowly turns into exclusion.

Men are often allowed to experiment, fail, and learn, while women, especially in rural settings, are not afforded the same grace. A mistake made by a woman is quickly interpreted as evidence that she should not be engaging in business or technology at all. This low tolerance for failure discourages curiosity and reinforces caution. When the social cost of error is high for women, playing safe becomes the only viable strategy.

Design and language barriers also play a role, as many digital platforms are not built for first-generation users. Interfaces are cluttered, English-heavy, and filled with technical or financial jargon. For women with limited formal education, each unfamiliar term reinforces a sense of exclusion. Technology begins to feel alien, designed for someone else, and confidence erodes further. The consequences of low digital confidence are visible in how rural women run their enterprises. As a result, businesses remain informal, small, and dependent on intermediaries. Family members or middlemen step in to handle digital aspects, capturing control and value. Instead of reducing inequality, technology ends up reinforcing existing power structures.

Evidence from the ground suggests that when confidence is addressed, outcomes change. In India’s SHG networks, women who participate in repeated, hands-on digital practice sessions gradually begin to transact independently. Rural women entrepreneurs who learn in peer groups adopt digital tools more confidently than those trained in isolation. The turning point is rarely a new app or feature; it is the moment a woman completes a task on her own and realises she can do it again.

Building digital confidence requires a different approach. Repetition matters more than certification. One-time trainings raise awareness, but confidence grows through continued practice. Peer role models are powerful, especially when women see others from similar backgrounds navigating technology successfully. Safe spaces for failure are essential, allowing women to learn without fear of financial or social consequences. Trusted human support through community facilitators, SHGs, or NGOs provides reassurance and continuity that technology alone cannot offer.

For policymakers, donors, and practitioners, this demands a rethinking of program design. Success should not be measured by the number of women trained or devices distributed, but by independent usage, decision-making, and willingness to explore digital tools. Budgets must allow for handholding, follow-ups, and time. Behavioural change cannot be rushed, and technology should not be treated as a shortcut to empowerment.At the policy level, digital public infrastructure holds enormous promise, but only if it is designed with gendered realities in mind. Women-first user experience, local-language interfaces, and community-based support systems are essential. Digital inclusion must be understood as a question of agency, not just access. Until rural women believe that the digital world belongs to them and they are confident to click, transact, and decide, technology will remain an accessory rather than a catalyst for entrepreneurship and change. The future of rural women’s enterprise will be built not just on smartphones, but on the transformative moment when a woman says to herself, I can do this,’ and acts without fear.

Measuring Entrepreneurial Attitude

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In India’s rural economy, entrepreneurship has emerged not merely as a means of livelihood but as a powerful solution for social and economic transformation. While skills development programs like Skill IndiaStartup India, and Deen Dayal Upadhyaya Grameen Kaushalya Yojana, and numerous capacity-building workshops by NGOs have made significant progress in imparting entrepreneurial aptitude, the more elusive and often underappreciated dimension is entrepreneurial attitude. This inner compass and entrepreneurial mindset, shaped by motivation and initiative, resilience, risk-taking ability, adaptability, and opportunity identification, is what ultimately sustains a venture through uncertainty.

Entrepreneurial aptitude is teachable. It usually comprises financial literacy, business planning, marketing, and digital skills, domains that lend themselves well to structured training modules. However, attitude is behavioural, psychological, and deeply contextual, especially in rural environments where social, cultural, and economic factors deeply influence individual motivation and risk behaviour.

While technical institutions, NGOs, and government agencies have scaled up skilling programs in rural areas, the absence of reliable frameworks to assess entrepreneurial attitude results in misdirected investments, high dropout rates, or business failures post-startup.

I believe that the right attitude matters more in rural entrepreneurship, or even entrepreneurship in general. Rural entrepreneurship has its unique challenges, like limited access to finance and markets, lack of required infrastructure, socio-cultural constraints, especially for women, and low institutional support. Here, it is the right attitude of the aspiring entrepreneur, which is a mix of persistence, opportunity-seeking, and resourcefulness, that becomes the decisive factor between failure and success.

Current programs lack structured mechanisms to assess and nurture entrepreneurial attitude at the rural level, leading to inefficient selection of beneficiaries, poor resource utilization, and low sustainability of rural enterprises. Therefore, the critical question remains how we can measure the right entrepreneurial attitude in an aspiring entrepreneur at the rural level.

The challenge of evaluating attitude is not technical; it is conceptual. We must shift from a one-size-fits-all model to contextual diagnostics that honour rural reality. It is easy to dismiss a rural woman hesitant to speak in public as lacking “confidence.” But her daily navigation of caste norms, household labour, social conditioning, and budget constraints may reflect resilience and resourcefulness of the highest order.

What we must measure is not textbook confidence, but contextual courage. In my two decades of working with rural entrepreneurs in India, from tribal regions of the Northeastern states to drought-prone villages in Rajasthan, I’ve learned that talent is universal, but opportunity is not. Entrepreneurial attitude is not the privilege of the urban educated; it is often deeply embedded in rural lived experiences.

Our systems must develop culturally sensitive, grassroots-rooted, participatory frameworks to identify, not implant, an entrepreneurial attitude. Only then can we build truly inclusive ecosystems that tap into the latent power of rural changemakers. The future of rural entrepreneurship lies not in the replication of urban models but in recognizing and nurturing the indigenous spark. It is time we built tools that are beyond skills, to the spirit.

I am developing a framework and associated tools and metrics for measuring entrepreneurial attitude for inclusive rural enterprise development. I am calling it, “Rural Entrepreneurial Attitude Identification and Development (READ) Framework”. I will publish it as my next post.

The cover image is generated using Ai.

Microenterprises, Macro Impact: The transformative social impact by rural women entrepreneurs

Across India’s villages, a quieter and powerful transformation is unfolding, led by women entrepreneurs building microenterprises that are changing not just their lives but also contributing towards local prosperity.

In rural India, microenterprises (and many a time, even termed as nanoenterprises) are typically small-scale and often home-based ventures. These include tailoring shops, grocery stores, food processing units, poultry farms, handloom or handicraft businesses, among many others. They usually operate with minimal capital, often under INR 1 lakh, and rely on family support systems. While these businesses may appear modest on the surface, they’re laying the foundation for grassroots economic resilience and social transformation.

When a woman in a village starts a business, she’s not just earning an income, she’s stepping into a position of agency. She becomes a decision-maker, a provider, and importantly, a role model.

In Jharkhand, Shashi, a determined and resilient woman, has become a role model of empowerment in her village of Kura. With knowledge, financial and device support, she started her Digital Business, which became a hub of convenience and accessibility for people in her village and neighbouring villages. Her journey as a digital entrepreneur empowered her and gave her the agency to make a meaningful contribution to her community. Today, she’s also a Mukhiya (village head) and fondly known as “Digital Mukhiya”, continuing to be the voice of women’s empowerment.

Microenterprises help address the rural employment gap, especially for women who often can’t migrate or work outside the home due to social norms and family responsibilities. These businesses absorb local labour, retain economic value in the village, and reduce dependence on urban employment.

In Assam, Mintai’s Jacquard Handloom Weaving business now employs 3-4 local women who were previously unemployed. They earn and save, and for the first time, imagine futures that include good education for their children or owning a business.

This kind of bottom-up economic activity contributes to local economic resilience, the ability of communities to survive and thrive even during external shocks. The social impact generated by women entrepreneurs is profound. This often translates into higher educational aspirations for children, especially girls staying and completing their school education; increased income leading to better nutrition, access to healthcare and sanitation leading to improved health outcomes; acceptance and shift in gender norms; and financial independence gives women negotiating power within households leading to lower rates of domestic violence.

Despite their success, rural women entrepreneurs continue to face systemic challenges like, (a) collateral requirements and credit histories disqualify many from accessing formal loans, (b) getting products to larger and fairer markets remains a logistical challenge, (c) stifling social norms due to resistance from family or community, (d) accessing business education to develop ‘aptitude’ matching their entrepreneurial ‘attitude’, and ( e) digital divide due to limited access to smartphones and digital tools. While schemes like Stand-Up India and MUDRA loans have made progress, implementation gaps persist.

Rural women’s microenterprises are not side projects. They are economic engines, social change-makers, and community stabilizers. When one woman is empowered to start a business, a ripple begins, touching families, uplifting communities, and reshaping rural India from the ground up.

If you’re a policymaker, social investor, donor, or even just a storyteller, your support can help expand that ripple into a wave and finally a movement of economic security and resilience.

(All views are personal)

(Cover image generated using AI)

#Stand-upIndia #LetsDoMore

Bamboo: The Green Gold for Poverty Reduction and Rural Growth

India has huge natural bamboo stocks that have been an integral part of Indian culture for many millennia. Bamboo in many ways is the mainstay of the rural Indian economy, sparking considerable social and ecological spin-offs. In the early part of the century, large tracts of bamboo occurred in many parts of the country but were treated by the forestry sector (which was then cast in a production forestry mode) as a weed of little economic value and was used mostly by the rural communities for crafts, making implements and as housing material. It was the discovery of bamboo as a source of long-fiber by the Forest Research Institute in Dehradun that started the process of using bamboo in a variety of industrial applications, so far unexplored, with several paper mills and rayon mills being set up. But in the absence of a clear policy there was rapid degradation and decimation of the resource in much of the country. Bamboo resources plummeted so alarmingly that at present the resource is limited to few pockets in the country. Two-thirds of the bamboo in the country is restricted to the North-Eastern Region (NER) while the remaining one-third is spread across the country.

But there is hope for the resurgence of bamboo, and this is based on evidence of significant new and contemporary economic opportunities that have emerged over the past decades. A bamboo revolution that holds the potential of reversing economic downturns and ensuring profitability, is very much possible.  Bamboo is an untapped avenue of economic growth, and a burgeoning bamboo sector can rope in prosperity, profits, and sustainable livelihoods.

Despite the severe degradation of the resource in the past, India still has a considerable growing stock of bamboo, and comparative annual harvest figures[1] still place India at the top of the global league. It is important to realize the considerable latent potential that bamboo has to contribute to economic growth, poverty alleviation, generating employment, rehabilitating vast tracts of degraded land generated due to past agricultural and industrial practices and policies, and revitalizing the social, economic and ecological well-being of rural economies.

In line with this, goals should be aimed at focusing on recovering the resources lost to the rural poor as it has been a natural capital that has helped them to keep their economies afloat even in times of significant cash crunches. Attempts should be made to replenish bamboo stocks, make it economically beneficial to rural communities in a way that it provides them opportunities to earn a sustainable income and improve their standard of living. Efforts should also be made to increase the economic opportunity from the use of bamboo as an industrial raw material, to raise employment opportunities (especially for the educated and unemployed rural youth), and to rehabilitate the degraded lands across the country (making available and productive a natural resource which is increasingly becoming scarce and expensive).

Over the years a variety of strategies have been developed to reduce the poverty of rural and rurban population through small enterprise development, based on various forest produce. In rural areas, the poor are overwhelmingly dependent on natural resources and in most cases, it is the only capital they possess. They have little power or ability to climb out of poverty. They are not only financially poor, but also opportunity-and knowledge-poor. In this respect, bamboo is one of the few natural resources that could provide a lifeline to sagging rural economies and help integrate them into the market economy. As bamboo is not one commodity but the fountainhead of many products, it could open up a number of markets simultaneously for the rural poor with the added advantage of being a low-risk option.

The bamboo sector also forges personal links with the rural community, allowing them to participate closely in production processes and directly access profits through value addition as compared to other industrialized processes. As the sector is dependent to a large extent on manual labour, it demands many hands to contribute to the cultivation, harvesting, preservation and value-added manufacturing processes. The upshot is that it provides livelihood options in varying activities to a large number of rural workers. This is the main reason why developing countries find it more viable to be involved with the sector whereas developed countries prefer becoming consumptive markets for these very products. Women in particular stand to gain from this sector as they secure means of livelihood due to their dexterity with the material and their ability to shape it into products and more important, they gain from the flexible work hours this sector affords. Bamboo can thus break marginalization through empowerment and also bridge gender divides.

Employment generation and livelihood creation are enabled through strong backward integration of bamboo production and processing. Though tree-like in stature, bamboo is best grown and managed like an agricultural crop or managed as such within the forest. This needs labour input, which calls for significant people involvement. Again, volume production in bamboo is achieved through a large number of unit poles, unlike timber where one large log provides a substantial quantity of wood. But on the other hand, the lightweight poles enable people participation in its transport. Furthermore, the easy linear splitting ability of bamboo, quite unlike that of wood, enables primary processing for a final industrial product to be undertaken by the rural community. The above properties lay the economic basis for definite win-win community-industry partnerships in bamboo, with the bamboo being managed or grown, and primary processing undertaken by communities in rural areas.

Experience has shown natural resources can be harvested sustainably if people stand to benefit from it. The development of bamboo as a cash crop will result in the conservation and protection of the existing resource, and the scaling up of cultivation, which would be a natural outcome of the increased cash value of the resource, as against its present low cash to mere-subsistence value. The environmental benefits from the economic development of bamboo can be very significant.

As a resource that can be harvested annually, it could provide a regular supply of construction material to the communities. If the use of wood could be replaced with that of bamboo, it could reverse the process of severe and rapid degradation of forests and forest cover. Bamboo also helps protect soil from erosion, especially in the upland areas. Bamboo should also be strategically grown to reduce or prevent soil cutting from riverbanks, which is perhaps the major cause of siltation of riverbanks, resulting in reduced carrying capacity of rivers and flooding during the peak rainy season.

In last 3-4 decades, intensifying patterns of land and resource utilization, primarily due to pressure from the rapidly increasing population, have caused land and natural resource degradation in many parts of India. Bamboo is an ideal resource for rehabilitation, even in extremely degraded situations such as land used for brick making.

India with its rich potential of bamboo resources has only just started to develop bamboo marketing and trade.  However, the significant bamboo resources in India make it ideally placed to benefit from the experience of China and other countries around the globe. Bamboo holds within it the promise of bailing people out from below poverty line levels.

Bamboo finds many uses today in addition to its conventional uses for handicrafts, scaffolding and the paper industry.  It can be used as construction material, as a wood substitute and as food, fuel and a filtration medium. Its real contribution to housing lies in the dual role it can play – of providing a cheap and affordable wood alternative to the homeless while at the same time generating livelihood options for those involved with it.

Bamboo can propel economic growth through increased local production and the sale of high-value wood-substitute products, especially in bamboo-rich states. Robust local production of a local natural resource capital like bamboo will lead to the retention and circulation of cash within the state economies itself, rather than the cash flowing out for purchase of goods from outside the state. Export of cash value-added bamboo products to markets outside the bamboo states could enable incremental cash earnings that will add to the economic growth of the state. Asset creation and local consumption can get a fillip from the increased circulation of money within the state economy from local consumption of locally manufactured products. This consumption will be enabled not only by government purchases, but also as a result of the higher disposable incomes that will be generated.

In India, as elsewhere in other developing countries, strong correlative linkages exist between economic growth, rural poverty and the environment. Firstly, the poor are more vulnerable to the health effects of pollution because of their inadequate nutrition, poor access to health care and their unhealthy living environment. Secondly, the poor are affected faster by degradation of natural resources because of their greater reliance on them to meet basic needs. Environmental degradation, in turn, adversely affects the economy’s capacity to grow, because growth relies on the sustainable productivity of natural resources and the health of the population.

It is a vicious circle, which can be broken through a growth solution that is not only income generating for rural communities but also environmentally sound. Bamboo, a natural resource and one that protects the environment, enables the development of industries, which function through a symbiotic linkage between small and large enterprise that significantly benefits the community. 

Bamboo is available throughout the country barring the states of Jammu and Kashmir and Rajasthan (except for some areas). Existing traditional bamboo and cane handicraft products, though not many, could be improved, diversified, produced along industrial assembly lines and converted into value-added products that are already a part of mainstream industry. Value additions could be made to its use in the paper industry and its use in the unorganized scaffolding industry can be doubled.  Simultaneously, other mainstream micro and small enterprise products such as matchsticks, pencils, toothpicks, skewer sticks, and blinds, as well as medium-scale industrial panel products that rival wood products, with strong backward community linkages and benefits can be explored. An increase in bamboo products and market opportunities will also result in increases in demand for raw bamboo, besides the production of fresh bamboo shoots and their processed products. There is considerable potential to set up medium and large-scale industries for generating value-added food and wood-substitute products for export markets.

The value-added bamboo industry is ideally placed to adopt that model. Given the right policy atmosphere and thrust, the value-added bamboo industry in India has the potential of reaching a size of USD 2.3 billion (USD 131.5 billion globally) in the next 10 years with a CAGR of 10.3%, employing 11-15 million people in the primary, secondary and tertiary sectors[2].

The bamboo industry also fulfils the criteria needed by sectors that aim to achieve double-digit economic growth. Bamboo has a very strong and direct with rural communities, which would allow them to partake directly and in a more significant way to value addition as compared to other industrialized processes. The value-added bamboo industry thus provides an integrated solution that uses an abundant natural resource that protects the environment and can be processed and generated through community-owned enterprises, both small and large.


[1] INBAR 2002, Market Opportunities Report

[2] https://www.futuremarketinsights.com/reports/bamboo-products-market

Photo Credit: NMBA

Disclaimer: The opinions expressed are those of the author and do not purport to reflect the views or opinions of any organization, foundation, CSR, non-profit or others

Importance of family counseling in entrepreneur selection

A person requires to possess both ‘can do’ attitude and aptitude for business to start on an entrepreneurial journey. But is that enough? Often an entrepreneur’s success is celebrated as an individual, but seldom the support system in the form of family and friends are discussed due to which the entrepreneur has achieved success. This is irrespective of the nature and size of business, geography, gender and backgrounds of the entrepreneur, and investment that goes in the venture.

While there’s no age to starting a business, the development programs I am working with focuses on women and girls in the age group of 18-50 years from poor and low-income households in the rural areas, with a desire to be self-employed and in future create employment for the youth in their respective villages. Selection processes of such aspiring entrepreneurial women vary depending on the model and approach of the programs. For the conventional businesses existing vocational skills and basic business acumen is analyzed, for others apart from these qualities, level of confidence, ability to invest their time, efforts, and money, general awareness, and other aptitude tests are conducted to measure the eligibility. What remains common across, and I believe is one of the most crucial factors for them to succeed from the word go is the support of their families, which remains the backbone of their ventures during and after the programmatic support. Therefore, post shortlisting of a potential entrepreneurial candidate, family counselling becomes the ultimate decider for her to join the program. And no, it has nothing to do with patriarchy. It’s same for any gender, and I think anywhere in the world. I have been a serial entrepreneur in my past, and have experienced in firsthand that without family support, I could have only done so much.

Family background including the size, type, and economic status can influence entrepreneurs’ and, therefore, entrepreneurship development. Even if the entrepreneurial spirit doesn’t necessarily run in the family, their support plays a vital role in an entrepreneur’s journey. Through their belief, encouragement, constant motivation, and involvement, families provide a nurturing environment for entrepreneurial growth.

In the process of meeting the family at their house in the village and discussing about their current livelihood and income sources, level of education in the household, aspirations and future plans, nature of relationship with the potential entrepreneurial candidate, sharing about the program, and earning their commitment of being the wind  beneath the wings of their daughters, daughters-in-law, wife, and in turn building trust is the main agenda of the family counselling. This support is the most important step and measure for induction of an aspiring candidate in our entrepreneurship program. Garnering this support is half the battle won for the aspiring entrepreneur.

The hard work has to be of the entrepreneur, but families give financial assistance and provides the seed capital for the start-up, provides emotional assistance keeping the morale high during those challenging and difficult times that every entrepreneur undergoes, promote the venture in their long curated networks both within and outside their villages through word-of-mouth, volunteer their time at the business to attend to customers and promotion, and more importantly celebrate even the small moments of joy together.

Apart from money and market, family support is the third pillar of the tripod, which drives entrepreneurial success.

If you want to know more about designing rural women entrepreneurship projects and/or learn about family-counselling for rural entrepreneurship, feel free to connect.

(First published on LinkedIn on 6th March 2024)